Strengthening Consumer Relations – How to Build and Foster Stronger Connections Through Responsible and Conscious Retailing
For years, retailers have treated conscious consumerism as a niche market. But the growing concern for sustainability and the large buying power of new generations of consumers are forcing them to review their position. Needless to say, this is quite a paradigm shift for an industry that still very much thrives on overconsumption.
As consumers become more demanding and competition intensifies, retailers must learn to make better decisions to stay relevant in a constantly changing environment. There is too much at stake and they can no longer rely on their intuition alone. Retail analytics and business intelligence provide them with actionable insights to solve the many business challenges […]
In an era where customers have increasingly more power in the sales process, delivering a superior and differentiated customer experience (CX) has become a business imperative. And although retailers are collecting more data than ever before, most of them are still struggling to leverage customer intelligence in a meaningful way. This whitepaper explores the relation […]
Shoe City (ESCO Ltd.) operates 28 stores across Maryland, in the District of Columbia, and in Richmond and Tidewater, Virginia. In recent years, ESCO has concentrated its efforts on integrating more rigorous control systems into their merchandizing and store operations. “We are proud of our success. Ten years ago, we chose ACCEO Retail-1 for our […]
At Running Room, there’s no such thing as out of stock. With their newly implemented ACCEO Retail-1 Endless Aisle, the physical store virtually expands. From its inception in 1984, Running Room has built its brand identity around customer service and continuous improvement. In the face of today’s ever more competitive retail environment, Running Room was […]
E-commerce is the key to growth in today’s retail world, according to Dave Bacon, CEO of Swimco, a beach and resort wear retailer based in Western Canada. “With our prior experience in mail-order, we understood that we needed to build up our infrastructure to launch a site that provides our customers with the quality shopping […]
There is no doubt that the Coronavirus (COVID-19) has significantly disrupted retailers around the globe. How can you better prepare and operate under what is emerging as the new “norm” of retailing? Complimentary to the Guide – “Emerging Stronger Post COVID-19 – A retailer’s guide to reopening”, we have compiled a series of operational checklists […]
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